Commonwealth Home Support Program

Commonwealth Home Support Programs are for older people who need some assistance to stay living independently in the community. These services are available to residents right across the region and can be delivered in the home, in the community or in a centre-based setting. Programs can include social support, domestic assistance, personal care, home maintenance, home modifications, meals and more. Access to these services is through the My Aged Care system. Council's Community Support staff can assist you through this process. 

Council's Community Support Services may also provide services for people who are not eligible for the Commonwealth Home Support Program on a brokerage / fee-for-service basis. Please contact your local office for more information. 

Please see the tabs below for more information on the services provided through each of our outlets. Please note that for the time being, each office aligns with the former Council area - Snowy River Community Services in Berridale for the Snowy River region, Bombala Community Services for the Bombala region and Werri-Nina for the Cooma-Monaro region. 

Information on the fees and charges for these services can be found in the SMRC Fees 2017-18 Community Support extract (PDF 0.4MB). Please note that the full Schedule of Fees and Charges 2018 can be found on our Publications page.
Community Support Services 

Snowy Monaro Regional Council's Community Support Service has been in operation since 1989 in the former Council areas and proudly supports residents to remain living in their own homes.

The team at Community Services will work with you to identify relevant and potent supports which will facilitate and support independence. We can deliver a suite of supports, identified and agreed to by you which will ensure your choices are central to decision making.

Services can be tailored to meet the needs of individuals and their carers by providing: 

  • Domestic assistance - for all your laundry and household needs
  • Personal care - assisting you to stay healthy and feel good
  • Social Support - individual and group outings
  • Meals on wheels - hot fresh home cooked meals or frozen meals delivered to your home or on a social outing plus meal preparation
  • Home maintenance - including yard maintenance and wood stacking, keeping you safe at home
  • Goods and equipment purchase and hire
Integral to the social opportunities we provide are regular group activities for men and women. A program of events can be obtained by phoning our office and requesting to be added to the mailing list.

 Not everyone we serve requires the same level of support. Designing your support with a coordinator will ensure you get just what you need and take into account any informal support received from family and friends.

Contact Centre (Social Support Group) 

The Contact Centre provides centre based day programs for older people living in the community and their carers as well as for younger people with disability and their carers. Centre based day-care provides an opportunity for people to attend and participate in social activities.

Contact offers a lively program of activities including guest speakers, excursions and more to enhance social inclusion and maintain independent living. The Contact Centre program operates Monday to Thursday from 9am to 2:30pm. The program also offers an Outreach Program to the Nimmitabel Community Centre on a monthly basis. 

Assistance with transport may be negotiated through Community Transport if you require assistance to attend The Contact Centre. 

Assistance at Home

These program assist people to live safely in their own home and to access their community. We provide the following services: 
Social support (individual) – keeping you in touch with your community and providing companionship. 
Personal Care - assistance with everyday tasks such as bathing and getting dressed. 
Domestic Assistance - support with practical tasks such as general housework and shopping. 

Home Maintenance and Home Modifications

These programs assist eligible people to continue to live safely in their home by providing yard maintenance and home modifications. 

The Home Maintenance program provides lawn mowing and garden maintenance work for a small cost. 

The Home Modifications program assists people to have safety modifications installed in their home. The cost to the client varies based on the scope of the work and includes the cost of materials and a contribution to labour cost. All modifications are installed by a licensed trades person and can include:

  • grab and shower rails
  • easy-to-use tap sets
  • hand rails
  • ramps and other mobility aids
  • emergency alarms and other safety aids
  • other minor renovations.
Meals on Wheels 

The Meals on Wheels service provides healthy meals to older people and people with disability at their homes within Cooma-Monaro Shire, both within the Cooma township and in smaller rural communities. 

The Meals on Wheels program utilises a pool of volunteers who deliver nutritious, pre-packaged frozen meals, social interaction and a friendly check on your well-being. There is an extensive variety of meals to choose from and special dietary needs can be catered for.

Please contact your local Community Support Services office for more information on any of these programs.