Who is eligible for a Home Care Package?
To be eligible for a home care package you must contact My Aged Care who will organise for you to be assessed by the Aged Care Assessment Team (ACAT).
How does that happen?
You, your family, friends, neighbours or doctor can refer you for assessment. Contact My Aged Care on 1800 200 422
or visit the My Aged Care website
for more information or to ask for an assessment.
What happens then?
Your Case Manager will meet with you to discuss your care needs and goals.
When do I start a package?
You can commence your package as soon as a vacancy occurs. Often, you are able to start your package immediately.
What care can I expect on a package?
Support is determined by your personal needs. Everyone engages a package is assessed by their Case Manager who will work with you and your family to plan supports that are going to suit your individual needs. This support can be flexible and changes as your needs change. No two care packages are the same.
Who will be responsible for my care while I am on a care package?
Your service provider will be responsible for your care. You can choose the level of involvement you would like to have in your case management.
Will I have to pay anything?
Yes. A daily fee is charged which will be determined by the Department of Health. You may also be asked to pay a means tested fee as determined by the Department. Your Case Manager will assist you with accessing the appropriate forms.
For more information on the fees and charges, please see the Department of Health Aged Care Fees and Charges page
. For more information on income assessment, please see the Aged Care Fees Income Assessment Form (SA456)
Home Care Package services can be provided on a fee for service basis. For more information on this fee structure, please see the document below.