Concerns or issues can be reported directly to us over the phone, via email, by mail or in person.
See our contact details here.
Reporting local issues is now a SNAP. The Snap Send Solve platform is the easiest and most efficient way of notifying Council of non-urgent issues that need addressing in our community.
You can either report an issue via an app on your smartphone or via the website on your computer.
Using a computer: Go to
https://www.snapsendsolve.com
Via a smart phone: Download the app to your smartphone:
To report an issue in Snap Send Solve:
1. Select your location
2. Select the Incident Type
3. Take a photo of the issue
4. Fill out notes and any additional fields
5. Send report
For urgent issues please contact 1300 345 345.