Council office closures for essential systems upgrades

Published on 05 March 2024

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Council wishes to inform the community that its Cooma Council office will be closed to both the public and Council staff from Monday 18 March 2024 to Friday 22 March 2024 inclusive, to facilitate essential electrical, IT and safety upgrades to the Commissioner St building.

Phone-lines, all digital systems, front counter services and payments will also be unavailable at any Council office region-wide on Monday 18 March 2024.  The waste facilities and visitor centre services will not be impacted.

This temporary closure is necessary to facilitate essential electrical and safety upgrades within the building, including compliance upgrades to the main switchboard, installation of an automatic fire detection and alarm system, and IT server room improvements and maintenance. Given the full council systems failure in November 2023, these works are critical to prevent this from happening in the future.  

Important information:

Monday 18 March to Friday 22 March inclusive

  • Cooma office closed to the public and staff.

 

Monday 18 March

  • All council offices closed, including Bombala Service NSW, due to the installation of a generator for IT services. For any urgent matters during this time residents can contact the after-hours call centre 1300 345 345. Service NSW can be contacted on 13 77 88, Monday to Friday between 7am and 7pm, or complete many transactions online at www.service.nsw.gov.au

 

Tuesday 19 March

  • All offices (except Cooma) and services return to normal operations

 

Tuesday 19 March to Friday 22 March inclusive

  • Cooma front counter transaction services for any council payments are available at  Cooma Visitors Centre 8.30am – 4.00pm

 

Monday 25 March

  • All offices and services return to normal operations

 

Council appreciates the community’s understanding while these urgent upgrades to the Commissioner Street building are carried out.

It is important to note that the March Ordinary Council Meeting in Bombala on Thursday 21 March will proceed as planned.

For further information about the office closure or the works being undertaken, please contact Council by email at council@snowymonaro.nsw.gov.au or call 1300 345 345.

 

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