Council Customer Service Contacts

ABN: 72 906 802 034

Snowy Monaro Regional Council is committed to providing friendly, professional and timely service to all our customers. 
How can we help you today?

  1. By Phone
  2. Snap Send Solve
  3. By Email
  4. By Post
  5. In Person
1300 345 345

Snowy Monaro Regional Council has a 24/7 customer service line enabling us to best serve our community.

Our business hours are Berridale, Bombala, Cooma and Jindabyne Monday to Friday 8.30am - 4.30pm (excluding Public Holidays), during which time you will be able to receive assistance across our range of services and office locations.  Please note that payments are possible from 8.30am to 4pm only.

Non-urgent calls received outside of business hours will be responded to in a timely manner once business resumes. 

Please provide our after-hours call centre staff with a contact phone number so that our emergency call-out staff can contact you to clarify information or advise that they have addressed the issue. 

  1. Customer Service
  2. Community Care
  3. Libraries
  4. Pools
  5. Residential Aged Care
  6. Visitor Information Centres

Contact Us

  1. If you have any queries or concerns feel free to contact Council:

    Phone: 1300 345 345

    Cooma (Head Office):
    81 Commissioner Street COOMA

    2 Myack Street BERRIDALE
    71 Caveat Street BOMBALA 

    Shop 2 Razorback Plaza, Gippsland Street JINDABYNE


    PO Box 714, COOMA NSW 2630

    or via the Online Contact Us form