Community Transport Services

Snowy Monaro Regional Council (SMRC) provides community transport services for the Snowy Monaro region.

Community transport is a service for eligible community members with accessibility needs, are over the age of 65 years or have limited access to public transport.

The service is specially designed to help you get to medical appointments, participate in social activities, do your shopping and maintain independent living at home by providing affordable, accessible transport with the assistance of paid and volunteer drivers to a variety of destinations. We offer a door-to-door service, collecting you from your home, driving you to your appointment and home afterwards.

Bookings are essential

Please call (02) 6451 1054 to make bookings or enquiries with our friendly staff Monday to Friday, Telephone bookings hours 9am to 3.30pm or office hours 8:30am to 4.30pm.

Fees & Charges

Information on the costs for these services can be found in the SMRC schedule of Fees and Charges on our Publications page, or by contacting Community Transport.

Who is Eligible?

You may be eligible for subsidised transport from a variety of funding sources such as:

• Commonwealth Home Support Program (CHSP) – If you are aged 65 years and over (50 years and over for Aboriginal and Torres Strait Islander People), contact My Aged Care on 1800 200 422 for an eligibility assessment.
• Community Transport Program (CTP) – If you are transport disadvantaged (for physical, social, cultural reasons) and/or living in a rural or remote area with little or no public transport and don’t have access to private transport.
• Non-Emergency Health Related Transport (HRT) – If you are transport disadvantaged and require transportation to an appointment or hospital over 100 kilometres for medical reasons.
• NDIS – If you have a disability or health issues that limit your mobility, you may access transport services through an NDIS plan.

*All Community Transport services are subject to the availability of resources. Waiting times or earlier pick-up times may apply if resource sharing is required due to the high demand on our services

Medical and Social Appointments

Community transport provides individual and group transport (including local community groups) to the local Snowy Monaro region, Canberra and Bega areas for medical services and social events.

Shopping Buses

Shopping buses operate fortnightly from Jindabyne, Berridale Adaminaby and Nimmitabel to Cooma.

Weekly shopping buses operate from Bombala to Cooma and within the Cooma and Bombala townships each Friday.

Canberra shopping buses operate each month, visiting centres such as Woden Westfield’s and Tuggeranong South Point.

Brokerage Services

If you are not eligible for the subsidised transport funding mentioned above, we can offer brokerage hire of our vehicles with a driver.

You can find the community transport scheduled bus trip timetable in our latest SMRC Community Connections Newsletter.

Please call our friendly Community Transport team to discuss your group or individual transport needs, or if you have any questions regarding Community Transport services on (02) 6451 1054