My Aged Care

My Aged Care is an Australian Government initiative to help people access and navigate the aged care system.

My Aged Care can help you find information about the services you need and what you need to do to receive them, including at-home care, respite care, after-hospital care, and residential aged care. They are also responsible for assessment and referral to appropriate services.

At the moment, My Aged Care includes the My Aged Care website and a phone line, 1800 200 422, which is available Monday - Friday 8am - 8pm and Saturday 10am - 2pm.

The staff at Snowy Monaro Regional Council's Community Support Services are happy to assist you to access My Aged Care. We can help with:

  • Information on how to access My Aged Care
  • Computer and Internet access for consumers to access the My Aged Care website
  • Telephone access for the consumers to contact the My Aged Care Contact Centre
  • Support for consumers

What is My Aged Care?

My Aged Care is being expanded to make it easier for older people, their families and carers to:

  • Access aged care information
  • Have their needs assessed
  • Be supported to access aged care services

Contact Us

Bombala Community Services

P (02) 6451 1059
In Person: 163 Maybe Street, Bombala NSW 2632
Office Hours - Phone Availability: Monday to Friday 9am to 3.30pm
Office Hours - In Person: Monday to Thursday 10.30am to 12pm / 1pm to 4:30pm, Friday 8.30am to 1pm

Berridale Community Services

P (02) 6451 1059
In Person: Shop 1, Highdale Shopping Centre Jindabyne Road, Berridale NSW 2628
Office Hours - Phone Availability: Monday to Friday 9am - 3:30pm
Office Hours - In Person: Monday to Friday 9am - 5pm

Cooma Community Services (Werri-Nina)

P (02) 6451 1059
In Person: 227 Sharp Street, Cooma, NSW 2630
Office Hours: Monday to Friday 9am - 5pm